Travelogue – Andaman – April 2023

Andaman gcmouli travelogue
Swaraj Dweep aka Havelock (Andaman)

We did a 5 day trip to Andaman. Trip planning assistance was done through pickyourtrail.com. The good part about planning your trip with guys like these are that, you get to plan your itinerary more or less by yourself (instead of one of those pre-planned boxed travel agent tour plans). Our requirements were simple. We wanted a relaxed holiday (did not want to keep running around). We wanted to spend some time in a resort with private beach access. The folks at PYT came up with a great plan. Lets dive into it in detail. Most opinions below are strictly mine. Your mileage may vary.

Day 1:

  • Fly from BLR to IXM (Port Blair). Dep 1130AM and arrival 2PM. Super wierd time, and we hate airline food for lunch. So we picked up sandwiches from Starbucks.
  • We had our Port Blair tour coordinator Arshad and a driver waiting at the arrival area with a name placard. (Will give phone number details etc at the end of the post).
  • Arshad gave us the plan for the day, and logistics. He is like a genie kinda guy. Shows up at just the right time and the right locations to help you with next step logistics. Very impressive coordination mechanics.
  • We checked in to Sinclairs Bay View. Great room (renovated recently) with fantastic views.
  • The property is kinda slightly aged and is in need of some sprucing up (exteriors, dining area, common area etc). Food is ok-ok in the restaurant. The staff, however, is amazing levels of warm / friendly / smiling. This made up for a bunch of issues. They are genuine and try to help. (Example – there was a large group of about 80 pax (pharma company sales offsite) during the time we were there. The staff made sure to tell us to come to the restaurant ahead of the usual buffet time, so that, we can avoid the noise/rush when the large group comes). Our package had a breakfast and dinner included in the tariff.
  • After we had freshened up, we headed off to the Cellular Jail. Spent about an hour or so soaking in the history of this place. Despite the crowds, it hits you hard on the kind of lives that the prisoners led here.
  • We had about an hour and half remaining for the sound and light show at the Cellular Jail. We sneaked a quick visit to the Corbyn Cove Beach. We were not impressed at all in this beach. Bunch of water sports. But nothing else.
  • We sped back to the Jail for the sound and light show – which was amazing. Tugs at your heart strings. Definitely emotional seeing the hard ships that some of our freedom fighters went though.
  • Back to our hotel room after this, had dinner and retired.
  • During all this time, we had the phone number of our scorpio driver (Sarfu). Jio phone signal is weak but not completely absent. In most places, we had some weak signal. We were however told that, if there was any situation where we dont have signal, we could just flag down any tourist vehicle driver and ask to call to Arshad or Sarfu, and people would oblige. I found that fascinating.

Day 2:

  • We had a ferry (Makruzz) to catch to Havelock at 8AM. Reporting time at the jetty is an hour before. Arshad had whatsapped the tickets the previous night. Sarfu was at the hotel in the morning. We had packed breakfast from the hotel (butter-cheese sandwiches (tad bit small, which we were a bit disappointed with), a muffin, biscuits, an apple and a banana). When we reached the jetty, we saw that almost everyone in line had a similar packed breakfast paper bag in their hand. The cruise is a large air conditioned catamaran type luxury boat. 90 min journey. Took us close to 2 hours though. You need to do security etc (pass bags through xray etc) at the jetty.
  • On reaching Havelock, we had Basheer (who was our Havelock coordinator) waiting for us on the jetty with a driver (with a name placard). We were whisked to our hotel – Sandyy Wavess. This is one of a half dozen resorts on a stretch of road with an access to the beach.
  • Super cozy rooms. Great pool. Neat access to the beach. Except please do plan with the tides – which can change the scene within a couple of hours. You would see an awesome beach, but in a few hours, the tide receeds significantly and the beach is just not useable. So enquire about this in advance. (And if this is not available, there is no point in booking a beach access resort). We had this issue.
  • The restaurant was a mess. Staff shortage (which I learnt from one of the servers whom we befriended). It was one chef churning out stuff. The food was good though, but would always take anywhere between 60-90 minutes at a minimum (which pissed us off quite a bit!). The food being good was the saviour. Breakfast and dinner was a buffet – so we needn’t had to do the excruciating wait. Our package had a breakfast and dinner included in the tariff.
  • We went to the beach (on the property), relaxed a bit, and then in the evening headed to Radhanagar beach – apparently the 6th most cleanest beaches in Asia. True to this, the beach is an amazing one. Super clean. Fine sand. Great waves. Fantastic sunset.

Day 3:

  • The first half was going to be to Elephanta Island – where all the water activities are organized. Contrary to its name, it is not an island, even though you take a speed boat to it. It is just a remote part of the same Havelock island, which you go by boat.
  • Super well organized again. You can buy tickets before you take the speed boat. You get assigned a speed boat. You got to remember the boat name (ours was Sea Lion 16). The boat waits for you for 3 hours and brings you back. You can also buy tickets at the destination.
  • All guests get a complementary introductory 5 min snorkeling session. Basically a bait tactic to take the free session, and then lured to deeper waters. We wanted to do this towards the end, but we ran out of time and skipped it.
  • Our package had jetski and glass bottomed boat as part of it. The glass bottomed boat ride is awesome. You can see the corals and the coloured fish clearly.
  • We took a few extra rides – Black eye and Standing rides – which are just different kinds of inflatables pulled by a speed boat. (Wife and kid went on this). We also did Sea Walk (a unique experience) and para-sailing.
  • The Sea walk is a beautiful experience. You are taken to a platform away from shore. Ladders go down to the sea bottom from the platform. The area is netted all around (so that large fishes / sharks do not come in).
  • They put a 45 kg pressurized helmet on your head/shoulders and lower you down (climb down the ladder). Each person has a diver assigned and a photographer taking pics. You go down 20-30 feet to the ocean floor. The diver basically moves you around and shows you the corals, the colourful fishes (think nemo type fishes), and sets you up for good pics, which the photographer is busy shooting with a go-pro. This goes on for about 10-15 mins and then you are pulled up. This does momentarily make the ears pop for some folks (it did for me, did not impact my wife).
  • Overall, the organization is wonderful for the kinds of crowds that this place gets.
  • Back at the hotel by around 130PM and we had food (had to wait 90 minutes for it though).
  • We had the evening to ourselves, but we could not resist the urge to head back to the Radhanagar beach again.

Day 4:

  • Time to head back to Port Blair. This time the ferry was Nautica Lite. A very similar luxury boat. Same duration. The timing was slightly later. So we had the luxury of having a good breakfast buffet before the journey.
  • Back in Port Blair, we had planned lunch at Cafe Amaya. This roof top restaurant has continental fare and was recommended by PYT and others as well. The food was good and the view was awesome.
  • We had the evening to ourselves. We did a leisurely walk down to the Flag Point area (this is very close to the Sinclair BayView hotel). A good long walk. We visited this small temple – Alaikadal Ayyanaar. Beautiful temple. We walked down to the first ever tricolour flag that was hoisted by Subash Chandra Bose in 1943. History goes that, when the Japanese evacuated after WW2, they handed the islands to Bose, who was the supreme commander of the Azad Hind Fauj.
  • We walked past the awesome food trucks, and found one which was selling falooda/ice creams. Yumm-max ice creams was had. We skipped the other trucks, because we were not too confident about handling the veg and non-veg food together.
  • We popped into the Ramakrishna Mission for 10-15 minutes and listened to the evening aarthi.
  • Back at the hotel, we had a good dinner and retired.

Day 5:

  • Originally we did not have anything planned, but in the last minute, we had asked Arshad if there was something we had missed and could cover in a few hours. Our flight back to BLR was only at 230PM.
  • We realized we had not seen Ross Island (Netaji Subhash Chandra Bose Dweep – NSCB Dweep). This was the summer retreat for the British officers.
  • The place is in ruins with tree roots growing eerily over the ruined walls. But one can imagine, how grand it would have been during those times.
  • The tourism board has done a good job of putting concrete paths through these ruins all the way to the light house (and the lone sailor man statue) at the edge of the island ; and golf carts (for a fee) to ferry people around. This was super useful, given the scorching sun.
  • The island has quite a few deer (saw many) and peacocks (did not get to see any). The golf card driver said that, the British had brought these deer to this island for food (venison). When the British left, there were about 15 deer, and now there are about 500 of them.
  • Headed back to the hotel in a couple of hours. Had an early lunch. Headed to the airport. And back in Bangalore for peak hour traffic at 530PM 🙂

Notes:

  1. The Andamans is super super hot in April. You can get dehydrated / zapped very easily. Wear shades and a hat. Put on sunscreen. Keep drinking water all the time. Interesting tidbit – you will only get 2 lt water bottles in most shops. An elderly shopkeeper lady explained why to us – people drink 1 lt bottle in one go and throw the bottles all over. 2 lt bottles however last for some time, and have a handle on top of the bottle.
  2. Both the islands are super clean. Clean roads, pedestrian pathways. No plastic bottles (in the sea or on land). No junk. Was so heartening to see.
  3. Arshad Port Blair coordinator number – +91 99332 74036
  4. The coordination among these organizers is impressive and you should not have to worry too much at all.
  5. Airtel and BSNL have good signal strength across the islands, I am told. I had Jio and we had coverage in about 50% of the areas.
  6. Take adequate cash when you head there. ATMs are available but do not risk it. Given spotty network connectivity, do not rely on UPI. Especially in Elephanta Islands / Havelock.
  7. PB resorts do not have beach access. Some have good views. We realized that this might not necessarily be that big a deal, for some folks.
  8. Ask about the tides and when the beaches are usable.
  9. Don’t miss the Havelock water rides.

Pictures in the twitter thread below:

The Travenues Story …

Moving this from my twitter pinned thread to here. It is time that I move on, and this is a logical intentional move to ‘get over it’.

On July 21, 2020, we announced that Spicejet acq-hired Team @travenues. What a fantastic 2 years that has culminated in this outcome today. Brief history thread with some experiences thrown in.

https://www.livemint.com/companies/start-ups/spicejet-acqui-hires-ixigo-subsidiary-travenues-11595312803601.html

Aloke Bajpai (@alokebajpai) and me have known each other since around 2015-ish. And yes – for those curious, the relationship did start with breakfast-and-dosa. I have been doing the #DosaWithMouli ever since I got into the startup ecosystem. No-agenda conversations over breakfast. Just get to know each other and the awesome stuff folks are building. I have met a significant percentage of my network through #DosaWithMouli.

Most of #DosaWithMouli has been in Sukh Sagar, Koramangala.

Back in March of 2018, the idea to start travenues was born. @alokebajpai and @rajnishkumar had always wanted to do a b2b travel play, and we felt that this was the opportunity. I was hired as VP – Special Projects for ixigo. Was still exploratory at that time. I looked around for a co-working space in Bangalore. A cupboard at home was the IT stock cup-board for the macs procured. Printed biz cards, stickers from Printo. You get the drift 😉

First cabin at 91SpringBoard and the laptop stickers we printed

Met and befriended so many folks at 91Springboard – folks like Sanket and his merry band at digio.in ; lalit and his gang at groww. Fun time.

With tons of help from ixigo’s HR/Talent team, we were lucky to onboard a rockstar team (with experience from the likes of swiggy, grofers, amazon, matchmove). HR, Admin, Finance were all remote from Gurgaon (for those wondering, yes, this is definitely possible).

We started off with a small 6 seater at a co-working space. The early days were heady and fun. It is amazing when you are part of the team where the team starts to build from zero (literally create gitlab account and do the first commit).

Fun fun fun ! (Did I mention the amazing Paratha that the 91sb in house check in their terrace cafeteria

We worked hard and partied hard. By partied hard, I mean, we visited every restaurant in Koramangala ….

Yes. Almost every restaurant in the vicinity …
We did an amazing offsite to Saklespura, won TT tournaments, celebrated birthdays, had a most awesome-max potluck. Phew

Meanwhile, I was out at CAPA and aviation festival conferences, getting our next few airline prospects. We won a couple of accolades – the Innovation Award from CAPA and the runner-up at the Amadeus Startup Pitch at WIT.

We won the Innovation Award at CAPA and snagged an exhibition slot.
We came a close runner-up at the Startup Pitch at WIT.

Learnt a bunch of sales, persuasion, partner management and a whole lot of other stuff on the go (did I mention thats the best ever way of learning stuff!).

With my bi-monthly red-eye trips to SG in Delhi, our relationship with our first paying customer (SpiceJet) forged deeply. Travenues engineers worked super closely with the SG counterparts and built this amazing next-gen e-commerce platform, that we were so proud of.

What we had built was something that did not exist, a beautiful B2B E-commerce SaaS platform for the aviation industry – call it a ‘Shopify’ for airlines, if you will. Configurable and extensible to the hilt, and deployable on any airline within months.

And I was out there pitching to new airlines in the South East Asia Region. There was definitely interest and we were moving forward (albeit slowly, but that is normal for the aviation industry, as I was told by Industry veterans).

That is when CoVid-19 struck. Quite understandably, the climate was not right for several of these airlines to invest in new tech. (in fact one of the airlines even liquidated).

SG was bullish about this, and very aligned with the future of the platform, and the wide opportunities that it presented. And culminated in the acqui-hire announcement.

Phew. What a journey. 0->1 at its best. And it would not have been possible without my fantastic team, Aloke Bajpai, Rajnish, and all of the support teams of ixigo. Y’all know who you are.

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Wayanad-Kozhikode roadtrip – May 2017

Started off early at 6:15AM on a Thursday morning. Route plan was Bangalore – Nice Road – Mysore Road – Ramanagara. Breakfast at Kamat Lokaruchi. Took roughly an hour (usual time) to get there.

https://www.instagram.com/p/BUf4gKihqxI/

The route from Ramanagar is – Mysore Bypass – Nanjangud – Gundlpet. At Gundlpet, you fork off towards Wayanad/Sultan Battery (the other road goes towards Ooty). After a few miles from Gundlpet, you get into forest territory. Awesome road and scenery all around.

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Super roads all the way. Took another half hour to get Windflower Resorts. Reached around 1:30PM – right in time for lunch.

If you went all the way to Vythiri town, you went too far. There is a town just before it called Chandel Junction. At Chandel, look out for Canara Bank and SBI ATM on the left, and a road that goes down hill right opposite it. The corner is also an auto stand. Easy to miss. You go down the road, or what is called a road for 3.5km. Horrible horrible driveway. Apparently they have not repaired the road because it is under some court stay order.

The resort is just fantastic. Isolated. But beautiful. We had booked a villa with a private jacuzzi. Totally enjoyed the room and the resort. Some pictures of the resort below.

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We went to Pookode lake one of the days, and totally not worth it. Super crowded small (compared to Ooty/Yercaud) lake. There is also a view point on the Kozhikode road that is pretty darned good. But we had to run off quickly. Too many rowdy monkeys demanding stuff from the tourists.

https://www.instagram.com/p/BUjehyUBFyB/

There is one other place near by, called Banasura Dam. It is the second largest earthen dam in Asia (largest in India). You can do a speed boat ride (super awesome – my son loved it!) and just get some awesome views of the dam and the Kabini river.

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We stayed there Thursday and Friday. We were planning to leave Saturday back to Bangalore. But we realized that Kozhikode was just 2 hours away. And the beach beckoned. So we made a flash decision. Was able to snag a room in a beach resort in Kappad beach, which is 20 km from Kozhikode. The resort (Renai Kappad Beach resort) is separated from the beach by just a small road. We did Banasura on Saturday morning, on the way to Kozhikode. Reached Koppad beach by lunch time.

Evening was spent on the beach. Super time was had.

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Back to Bangalore on Sunday morning. Had breakfast in Kozhikode. It is a long ride back to Bangalore. Almost 10 hours including breaks. Lunch was at Gundlpet. There are a couple of decent restaurants just outside of the town. Reached home around 6PM.

 

Affiliate Programs in Travel

img src: http://www.geograph.org.uk/photo/1133475

This idea just came fleetingly to me today morning. Large ecommerce companies like Amazon and Flipkart have affiliate programs. You become an affiliate, and the platform lets you create a special URL to advertise products on their platform. You make a sale, and based on the product, and current ‘schemes’, you earn a % of the revenue. This is almost like a micro-store-front.

Large OTAs such as goibibo and yatra have b2b platforms, which they open up to travel agents. They also have APIs which third party platforms can consume and create their own booking interfaces. But these are complicated interfaces. Only a serious large player can invest in these. For instance, in the case of goibibo b2b interface, the travel agent would need to create a “wallet” like interface within goibibo, deposit a certain large amount (depends on the client – but mostly a few lakhs to begin with). Transactions that happen through the travel agent interface (or API) would consume money from the wallet (after deducting the % commission due to the travel agent).

The other class of “agent consumers” are of course, the travel agents who pose as individuals (create regular goibibo accounts) and book through these accounts. These are smaller operators, and tend to do all kinds of circus tricks such as referring their own accounts, playing with the go-cash between the accounts etc. And the OTAs hate these guys. Incentives are given, assuming, these are individual accounts, but they are not.

My question is – why haven’t the OTAs yet brought in the affiliate model for selling flight tickets and hotel rooms yet? This would have two major advantages:

  1. Bring in the above latter set of small scale travel agents to formalize on their transactions. Since they are not a separate class of consumers (affiliate partners), incentives to these guys can be controlled and distinguished from the other individual consumers.
  2. Bring in a whole new set of consumers, multiple thousand micro-store-fronts, who are not really booking tickets, but proliferating links to your deals with their affiliate codes on them, so that they can earn their commission.

The OTAs keep talking about how the online travel agent market has just touched the tip of the iceberg, and how there is a significant majority of our populace who have not even been exposed. This might be one of the ways, by which the net can be widened.

Oyo Airport

img src: https://www.flickr.com/photos/derekskey/7656182704

It has been a while since I wrote a product feature post. A friend and me were having a conversation about the accommodation industry near airports. The Delhi airport has a neat strip of Airport hotels at the AeroCity area – mostly standard chain hotels such as Ibis, Lemon Tree etc. This is not quite true of all metros. Chennai has a couple, but mostly high end. Mumbai is slightly better, but the others just do not cut it. Bangalore has very few.

When it comes to Tier 1 cities, there are at least options in the city, but when it comes to Tier 2 towns, the need for a standardized hotel near the airport is much more. These are places, where the business traveller needs to fly in, stay, finish his work, and fly out, quickly – sometimes the same day.

So, I envisioned a chain like Oyo starting a vertical called Oyo airport. Let me attempt to list down the specific features that such a property should have.

  1. Proximity to the airport. This should be extremely close to the airport. It should be close enough that, at the end of the day, the traveller, having checked out of the Oyo Airport, should be a few minutes away from the airport.
  2. Shuttles to the airport. This is paramount. It should be a brain dead simple thing that the traveller should not even think about. When booking an airport oyo, the traveller should have an affordance to enter his incoming flight number (and outgoing, if he has already a return ticket). Technology should enable the concierge at the airport hotel to send the details of the cab/shuttle/van to the traveller. The same affordance stands for his return trip back to the airport.
  3. Flexible check-in times. People fly in at all kinds of hours. The check-in policy should be 24 hours.
  4. Flexible stay durations. There should be options to be able to book a room for half a day or other intervals. There are many a time, when the traveller would be arriving at a very late night flight. He needs a few hours shut-eye, and a shower, and he would be off for his work. The traveller might not return to his room at all. So why pay for 24 hours.
  5. International flights. Most international flights have long layovers. So the same point as the previous should hold good. Check-in at 11PM and checkout at 4AM. Why would I have to pay for 24 hours. Technology should also be able to help in allocating ground floor rooms for these travellers, so as to not disturb other guests. Room accessibility should also be taken care of, since these travellers would be travelling with large suit cases and bags.
  6. Food. Considering the uniqueness of timings of this kind of a hotel, there should be available a 24 hour cafe – serving light eats at all times, and breakfast, lunch, and dinner at specific times.
  7. Concierge cab services. Given that, folks are flying in, and mostly for business, these travellers would most likely need cab bookings done. An integration with a service like Ola b2b services, to be able to make cab bookings in advance.
  8. Oyo Airport vertical should ideally be in the premium segment, given the fact that, most people staying here are flying in, which is a higher spend demographic.
  9. Tie-ups could be made with airlines for check-in kiosks in the lobby as well.
  10. Tie-ups with flight+hotel deals with LCCs such as Indigo and Spice, could result in very high intent customers, leading to win-win for the airline and the hotel.

Ooty Road-trip Oct 2 weekend 2015

General trip notes:
  • Mostly the roads were good – except for a short stretch from Mysore to Nanjangud – where there is road widening that is happening. Once this is finished, the road should be fully done.
  • I took the Masinagudi route to/from Ooty – this is the 36 hairpin bend short route. The road in this stretch is also awesome.
  • The road inside the Bandipur sanctuary has been freshly laid and is really good.
  • On our way to Ooty, we passed by the Bandipur area around 6PM. Looks like this is a great time to spot animals. Spotted hordes of bison, deer, and peacock.
  • On our way back, the traffic was horrendous. All of Bangalore was returning from the long weekend.
  • Do not miss the wood fired pizza at Nahar Side walk cafe. Their multi-cuisine restaurant – Chandan – is also pretty good. Both are pure vegetarian.
  • The Sterling Elk Hill property has undergone massive renovation and looks super posh inside. They are adding more rooms as well.
  • On the way back, if you want to fill gas, there is a bunk, right at the beginning of the Mysore road (from Ooty).
  • If you want to avoid the maddening crowds of Ooty, and want a relaxing drive, drive down the road towards Kundha/Upper Bhavani. The Emerald lake is just an awesome vista point.
  • If you want to have lunch in Mysore, but do not want to go into the city, there is a Kamat Madhuvan, just near the Mysore bypass.

 

Nandi Hills

Last weekend, my sister, brother-in-law and their kid visited Bangalore, and we used this as an excuse to visit Nandi Hills (which we had never visited so far in the seven years we have lived in Bangalore!).

We started early – around 7:00Am from Koramangala. We took the usual route to the airport that most cabbies take: Viveknagar -> Mother Theresa Road -> Residency Road -> MG Road -> Golf course -> Mekhri circle.

As per plan, we took a slight detour off at RT Nagar and had breakfast at the Vasudev Adigas – at 730AM.

Left Adigas around 830AM and took to Bellary Road. Road is just awesome. Beautifully paved 6 lane road. Pleasure to drive. But do beware of cops who stand with radar speed detectors and can book you (apparently happens very regularly).

After a while, you will see a board to Nandi hills heading left. You will also see a restaurant complex of sorts in that junction. Do take that road even if your GPS does not say so. My MapMyIndia GPS asked me to go straight on and take the next left. The road quality is super bad in the second route.

The Ghat section is a pretty intensive ghat section – not too long, but quite a few hair pin bends. Honk at every turn – because it looks like this ghat section is a favourite for bikers to show off their speed biking skills (especially given that, it is a favourite romantic spot for couples).

Once you reach the top of the hill, there are parking areas. The one at the very top apparently gets filled up very quickly and overflows to the lower level, which is where we parked. This is an area under a larger number of trees and some weird tree house type structures with little or no flooring.

Interesting observation: 5 of the 10 cars that were parked there were zoomcars.

This parking area is just super windy and chill. Do make sure you take a jacket.

You climb up to the actual Nandi hills area via a little walkway and a few steps.

You have a large Shiva temple which looks pretty old. And a Kalyani (temple tank) inside it. This tank is fed by fresh water springs all year long. It is believed that this tank (and its springs) is where three rivers originate – Palaar, Pennaar, and Arkavathi.

There are some neatly maintained gardens and pathways nearby, where you can take a stroll. The two 5 year olds played a bit of football for a while.

There is a Nandini ice cream parlour, where we all had ice creams. There is also a small cafe (small eats like idli, dosa, tea, and coffee are available), where all had tea/coffee.

Warning: There are a large number of monkeys. Even if they see you having something resembling food, they will come and grab from your hand. In fact, if you do even so much as to sit on some of the park benches, they think, you are going to eat, and approach you.

The monkeys scared the living daylights out of us, and we left in about an hour. Over the course of the half hour, we saw monkeys snatching chips packets from small kids, snatching ice-cream bars from older people’s hands, and such.

We left from there around 11am and back in the city by around 1:15pm.

Overall observations:

  • Nice views from the top
  • It is a good picnic spot – but without food.
  • Beware of monkeys
  • We missed an old temple at the base of the hills – with two 5 year olds, this is how much we could cover.
  • It is a place that you can visit once – nothing more to do multiple visits – would be boring.

Pictures:

 
Nandi - @ Nandi Hills
Vista from Nandi Hills
Temple/fort on top of Nandi Hills
Steps - Nandi Hills

Personalized Hotel Rooms ?

There were serviced apartments that started popping up in cities like Bangalore a few years back. These were good alternatives to expensive full service hotels. A lot of frequent IT travelers liked these service apartments, because they were really good quality rooms, and they were inexpensive because they were no-frills. No service. Mostly no restaurants attached. This fit their bill perfectly.

But there was a problem. These service apartments were unorganized. You could only book them by calling them by phone. Some of them had a website, but most did not. Discoverability was a problem. This is being solved by a slew of new start-ups like OyoRooms, Ziproom, and stayzilla.

Now, allow me to add one more level of complexity into this problem – which could be a potential area where start-ups can spring up.

personalizedrooms

Personalized rooms. Seasoned business travelers love service apartments because of their no-frills approach, and are the ones who are fueling the reservation of these rooms through the new startups. But that does not mean to say that these travelers would not mind some personalization.Let me list a couple of immediate ideas that come to mind:

  1. Toiletries – For those who follow me on twitter, you would notice that this is a big peeve of mine. I am not a big business traveler, but I get irritated every time I am put through the “you-cannot-carry-toiletries-in-cabin-baggage’. This is the biggest bummer that happened after 9/11 in the US (which naturally percolated internationally). I would love to not carry toiletries at all during international travel. And you might ask – hey most hotels give you soap and some of them give you paste. I would want my brands to be there – cinthol/dettol soap + vicco tooth paste + fresh new brush + gillete mach3 razor+blade (disposable is fine) + nivea after shave gel. Now, if this is an add-on package to any of the room booking start-ups, I would glad plonk money on it.
  2. Travel – What if I can book a day cab or a cab for airport/station pickup or whatever need I have, while booking the room. Would that not be awesome? Sure, again, you might ask me, I could always use Uber/Ola/whatever to get the cabs on demand. But when I am on a business trip, I would like everything to be perfectly planned. I may sound pompous here – but I want my car waiting for me every time I want it. I would not want to be fiddling with my phone and getting a “No cars in your vicinity” message and getting stressed about it. Sure, the hotel could very well book an uber/ola on my behalf – I dont care, but I want it to be waiting for me.
  3. Food – What if the hotel can offer me a fixed simple veg meal when I return back to my room at 8:30PM. A simple Mast Kalandar HP2 would be perfectly fine. But I would not want to be the one ordering it on the way back to my hotel, and giving directions, picking it up, paying, and all of that. It would be so much value for money for me to just get into the hotel, my food is waiting ‘hot’ in the reception, for me to take to my room, and have it in peace. Sure, the hotel can tie up with swiggy, mastkalandar, urbanspoon, whatever. They can even ask me where I want the food from. But again, sounding as pompous as I can, I want the food waiting for me, when I get to my room, after a tiring day. Hey they can get fancy too – they can save my preferences, and just confirm if I would like to order the same as last time. I know a lot of travelers do that. You could get fancier, by enabling the service apartment reception to call you once just to confirm if you would be needing dinner (what if – you suddenly get pulled into a client dinner type situation); or perhaps a push notification on your phone. A lot of stuff can be done in this area.

Well, enough dreaming for now. Got to get to my boring day job. 🙂

Mysore Trip Travelogue (Jan 2014)

I am a bit late in updating this here. We did a road trip after a long while. With the wife’s neck pain (well, the other pain – not me!), we have been mostly traveling by train and not really done any vacationing for a bit now. So we wanted to do something where we could go somewhere nearby and also somewhere where we can just go and ‘vegetate’ and relax.

Windflower Resorts

I had heard about this resort chain a while ago, and have heard that this is a great place. And there was a deal going on for their 3 days 2 nights package. The only catch here was that, you need to pay upfront the whole money. And there were cancellation penalties etc. But we had heard enough good things about the place that we decided to take the risk.

The time

We planned the trip right after New Years. We wanted quiet relaxation. So we had planned Jan 2/3/4. Nice and cool for Mysore. Mysore can get pretty hot in the summers.

The Onward Journey

The road is pretty good in terms of quality. From Koramangala, we started earlly around 530AM. Our intention was to head towards Hosur Road and take the Electronic City Ramp into the NICE road. Unfortunately because of the dark, we missed the entry ramp. We did realize this quickly though. So there was a bit of a delay here – about 20 minutes. But once on the NICE road, it was a breeze until Mysore Road exit. Worth the Rs.90 toll. The Mysore road exit takes you just past Kengeri. I was like Wow. That is sweet. No BSK. No Mysore Road junction. No Metro work progress. And No Kengeri. The rest of the journey is characterized by continuous random successions of these three incidents:

  • large speed bumps (good quality ones, but large)
  • small towns – 6-7 of them, in quick succession and all going through the town.
  • two-wheelers whenever you neared a town, which was everywhere.

So, basically, you would go dodging two wheelers to clearing a town to slowly inching up to a 100 kmph, and then you would site a bump, and slow down and back to dodging two wheelers ! This was how the journey was all through from Kengeri to entering Mysore.

Kamat Loka Ruchi was breakfast stop at 7AM. Steaming hot dosa/idlis/puris. It was not too crowded at 7AM. It can get pretty crowded as the day progresses.

Back on the road, we were on the outskirts of Mysore around 9ish. Our check-in time to the resort was 12 Noon. So we had decided to head to the zoo. This was planned. And so, I had already purchased entry tickets, parking permit, and the electric buggy tickets – all online. This was the nearest I came to Planning Nirvana. What more can you ask for. No standing in the ticket line after driving for 3 hours. The site advises you to take two copies print out of the tickets. When you enter, you show the two copies. One of them gets taken away and they stamp up the tickets for you on the other one.

We headed straight for the buggy ride. This is super convenient, especially if you are travelling with a kid. We have had bad experiences in Hyderabad Zoo, where my kid basically flat out refused to move unless carried – in the middle of the zoo, and we had to lug him everywhere. The buggy ride is a one hour guided tour of the zoo. The driver stops at all the main attractions so that you can get out, see the animals, take photos etc.

We found the mysore zoo to be one of the most clean and interesting zoos that we had visited. Wow. So many giraffes. Hippos. Rhinos. Cheetahs. Elephants. Yep. I was as excited as my 4 year old son.

zoo1  zoo2 zoo3

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zoo7

It was still only 1030AM. We tried requesting to check-in into the resort – which is pretty close to the zoo. Unfortunately they did not have any early check-outs and the reception person said, they could get us in only at Noon. So we asked if there were anything else that we could see nearby. And we were informed about Karanji park

karanji1

Unfortunately we did not take too many pictures here. Go here for some pictures.

Karanji park is basically a large lake, and a small lake front park. The lake is pretty big, and there is a boating facility. So we did that. And the park is a childrens park, which is very nicely maintained. So my kid had a blast for about an hour there.

We then returned back to the resort (which is about 5 min drive from Karanji park). And we were shown to our rooms.

The resort and the rooms

We loved the resort. Nice resortish feel when you get in itself. A large open open to air reception. Life size chess. A long artificial water body with artificial palms and coconut trees on both sides to give it a tropical feel. There are two rows of suites/rooms on both sides of the water body. The premium studios have a water front facing facade.There are a dozen ducks that keep wandering here and there – this provided quite a bit of amusement for my son. The screeching parakeet in the reception area is another attraction.

There is a small sit out and deck chairs facing the water. The rooms are well appointed. NIce wooden flooring. Big four poster bed. Wooden paneling. Nice luxury bathrooms.

resort8 resort6 resort7

resort5 resort4 resort3

resort2

The restaurant and the food

There is a central restaurant which you can walk to for food. The deal that I got gave me Rs. 1500 of resort credits that you could use, including food. Breakfast is free. Stick to the south Indian breakfast. The North Indian breakfast was terrible.

The regular a’la carte food (both in restaurant and room-service) was very good. The only drawback being it took forever for the food to come. It was so bad that after the second day, we ordered the starter from the room half hour earlier and then went in, so that we wouldnt need to wait. It was really that bad.Food quality was good though. And I would venture to say that, compared to some of the Bangalore restaurants, food is cheaper too. Stuff like hot/warm milk is available for room service 24 hours – this is info for families taking kids with them.

Mysore

We did not want to travel too much. The second day, at the insistence of my son, who was in no mood to relax, we had to head out somewhere. So we went to the “Mall of Mysore”, a mall which had opened very recently. This is pretty close to the resort. Very typical mall. Nothing spectacular to see here. The next day, again, we had to head out, and this time we headed into town to the Cauvery Emporium, and bought our mandatory purchase of wooden key chains and agarbathi holder !

cauvery

Return

Return was an uneventful journey. We left around 10ish. Check out is 11AM. We had a hearty breakfast at the resort itself. So by the time we hit Ramanagara (Kamat Loka Ruchi) at 12 Noon, we were just about hungry. Had sumptuous North Karnataka Jollada Roti meal. We were back home by just before 5PM. And this was because of traffic closer home.

Good trip on the whole. Relaxing for the most part. Highly recommend Windflower. They are a tad bit expensive – so keep a look out for their deals on their website. They have deals like spring deal, winter deal, summer deal etc. I have heard good things about their other resorts in Bandipur, Coorg, Pondicherry, and Wayanad. Hope to visit them some time later.

Hope this travelogue has been useful to you. If you have any questions, ask them in the comments, I will try to answer them as best as I can.