27 unwritten rules for conference calls

telephone

We recently saw the conference call in real life parody. While it was all hilarious and all that, in all seriousness, there are several rules that can make things better. TheMuse has a great list of 27 unwritten rules for conference calls.

Several gems here:

Schedule the call for the length of time you need, and remember that this can be five, 10, or 20 minutes. You should not be rounding to the nearest 30-minute increment.

Just like with meetings, start on time. Waiting for stragglers only encourages them.

If someone joins late, do not catch him or her up. It wastes everyone else’s time. Encourage this person to catch up with someone at the end of call to see what was missed.

Five minutes before the end of the call, warn everyone that it’s wrapping up, and ask if there are any questions. Do not let it run over if at all possible—it’s disrespectful of other people’s time.

Read the full article here. [link]

(image src: flickr)

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